9mobile, Globacom, fail quality tests in 20 states

03 Feb 9mobile, Globacom, fail quality tests in 20 states

9mobile and Globacom have failed to meet key performance indicators stipulated by the Nigerian Communications Commission, according to the latest report by the industry regulator.

According to the report the two mobile operators were unable to meet Key Performance Indicators in 19 states of the federation, while Airtel failed to meet the KPI in one state, Ogun State. The report covered the month of July 2020.

The report showed only MTN was successful in meeting the KPIs in every state of the federation.

The report shows that the other telcos failed in four major KPIs – Dropped Call Rate, Call Setup Success Rate, Standalone Dedicated Control Channel Congestion Rate and Traffic Control Channel Congestion Rate.